HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification. Built around decades of best practice and benchmarking research, the course features the application of ...

Process management can lead to more efficient educators, APQC says. An ambitious program aims to transform K-12 education outcomes, such as student achievement and smart spending, by focusing on the ...

HOUSTON--(BUSINESS WIRE)--APQC, the nonprofit leader in benchmarking and best practices research, releases the results of its latest study, Building Strong Process Management Capabilities. Nimbus, a ...

The latest global benchmarking data from the American Productivity & Quality Center illustrates how common these issues are.

Many organizations want to understand how to build a better knowledge management program. At member-based nonprofit APQC, we use a 146-question KM Capability Assessment Tool to help organizations ...

Organizations that track their KM maturity are significantly more likely to achieve other higher-level capabilities related to standardization, alignment, enhancement and expansion. When member-based ...