From manufacturing and logistics to finance and customer service, automation is redefining how work gets done.

Balance is key. Automation saves time and cuts costs, but human interaction is essential for complex moments like onboarding or troubleshooting. Personal touch matters. High-value customers benefit ...

Service industries, which are essential to the economy, continue to grow at a fast pace. The service sector includes businesses and organizations involved in wholesale and retail trades, food services ...

In today’s fast-paced business landscape, customer service is no longer a support function. Advancements in technology have transformed the contact center into a core value driver for the business.

Like petroleum companies searching out new sources of oil, enterprises are continually seeking new ways to cut costs in their quest for competitive advantage. As one well begins to run dry, so it’s ...

Automation takes mechanization one step further. While mechanization replaces manual labor with machines, automation replaces human guidance with controls hardware, computers, and programming (PCs, ...

The dictionary defines automation as “the technique of making an apparatus, a process or a system operate automatically.” ISA defines automation as "the creation and application of technology to ...

The idea of modularity in automation hardware and software has been a long sought-after goal across the manufacturing and processing industries. Taking a tour through any production facility will ...

Inductive Automation produces HMI, SCADA, MES and IIoT software that reduces frustration and increases efficiency in the industrial automation market. Their software facilitates the instant ...

NEW YORK, April 22, 2025 /PRNewswire/ -- According to a new comprehensive report from The Insight Partners, the Industrial Automation Control Market is observing significant growth owing to the ...