Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Automation directly impacts customer experience (CX). Software like Reflexis can automate price checks and cut customer wait times by 80%. Robots like LoweBot can guide customers to the proper aisle ...

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A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Overview: Automation testing helps find bugs early and supports faster software releases.Repetitive and critical test cases ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--International Data Corporation (IDC) has published a framework designed to guide business and IT decision makers faced with planning and investment decisions ...

Rocket CRM has announced the deployment of a new automation framework within its Customer Relationship Management (CRM) platform. The update introduces deeper process automation, refined data ...

OpenAI has unveiled "Swarm," an experimental framework designed to orchestrate networks of AI agents. This unexpected release has ignited intense discussions among industry leaders and AI ethicists ...

The UK government has released a framework on the use of automated decision-making systems in the public sector, setting out how the technology can be deployed safely, sustainably and ethically.