NEW ORLEANS — There is no technology without money, and in Illinois, CIO Sanjay Gupta is going against the grain when it comes to funding. At the National Association of State Chief Information ...

Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

Users stand to benefit greatly from storage resource management (SRM) software, which allows administrators to see which applications are using what storage. By being able to map applications with ...

Left to right: NASCIO Executive Director Doug Robinson, Arkansas CTO Jonathan Askins, Wisconsin CIO Trina Zanow, Rhode Island CIO Brian Tardiff at the 2023 NASCIO Annual Conference in Minneapolis.

One of the most daunting tasks IT leaders face is how to structure a cost recovery — or chargeback — system that works. Countless CIOs have been burned or even seen their jobs put in jeopardy over ...