Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

The Alaska court system spent over a year working on the AI virtual assistant, which is apparently almost ready for primetime ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Some investors are worried about decelerating growth rates and an over-reliance on acquisitions to generate future growth.

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As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual ...