Every enterprise-wide IT project implementation must be undertaken only along with a robust and detailed change management procedure. Failure to do so could lead to disastrous consequences such as a ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Few will detest moving to a better house, car, phone or app. Resistance and angst are mostly outcomes of changes that are imposed upon a person. “Change management” is jargon for pushing people — ...

Weber On The Bureaucratic Iron Cage. Norman And Brown On Human-Centered Design. Deci And Ryan On Motivation. Conventional change management theory (described in my first post) ignores a concept that ...

In any highly engineered operation, it is typically assumed that a well-developed process for overseeing and documenting any changes to the operation is firmly in place. Most would even assume that ...