Chatbots, once a rudimentary concept envisioned by computer scientists, have undergone a remarkable transformation, fueled by rapid advancements in artificial intelligence (AI) and natural language ...

Kevin Iredell, the chief marketing officer at Lowenstein Sandler, said that client-facing chatbots are likely to replace the law firm website search box. Last week, Lowenstein Sandler became the first ...

Early this year, Bank of America introduced a customer-facing AI chatbot, nicknamed Erica, which generated 1 million registered users in three months – clear evidence that faith in chatbots is ...