Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

At its core, healthcare is a people business. When organizations listen to patients and act on what they hear, they build trust and create a culture of continuous improvement. Providers that deliver ...

There are many ways to measure the performance of a company so as to determine if it is doing well. The most common method is to look at its gross or net profit. This, however, isn't always a reliable ...

Operational performance ratios measure how different aspects of a company's finances are performing. The fixed-asset turnover ratio, operating cycle ratio and revenue per employee ratio each provide a ...

Most pharmaceutical companies pay considerable attention to the operational performance of their clinical development enterprises. However, despite much anecdotal discussion of performance drivers — ...

Workplace safety methods focus on controls implementation, while Human Operational Performance Theory (HOPT) focuses on risk reduction and safety improvement. Safety in industries such as energy, ...

PROSPER is a peer review service to promote at individual nuclear power plants the process and practice of learning from operating experience. It is part of the IAEA’s services for Member States to ...