Microsoft says it wants users to weigh in with requests, suggestions, and advice using the built-in Feedback hub. But is that any way to really get Microsoft’s attention? In addition to complaining ...

As part of its broader business transformation strategy, Lowe’s is using AI to drive market share, improve experiences and unlock efficiencies. The company is no stranger to the technology — ...

Positive feedback loops improve operations by using employee insights. Such loops can boost retention by addressing workplace issues. Creating loops involves interviews and honest employee feedback.

The implementation of AI is becoming table stakes, with use cases and successes in healthcare becoming a reality. However, as the industry shifts the AI narrative from hype to cautious adoption, it ...