When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

In any organization, formal communication channels are established to streamline the flow of information, but alongside these formal channels, an informal network known as “grapevine communication” ...

Communication builds relationships, including the working relationships that let people within a company coordinate their efforts for the common good. To avoid overlaps or holes in work that would ...