Companies might have to take a hard look at their process management programs and make sure that innovation is not being pushed aside in the search for efficiency. "In the appropriate setting, process ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, ...

Preserving company processes and culture are key ingredients in a successful merger or acquisition. Consider the case of Whole Foods and Amazon. Amazon’s summer 2017 acquisition of Whole Foods ...