Heather Ford was a member of the Wikimedia Foundation advisory board until 2009. She has received grants for her research on Wikipedia from the Open Society Institute and the University of Oxford's ...

Over the last decade and a half, the internet has evolved from a search-based model into a robust, interconnected ecosystem of content producers and aggregators. Early knowledge navigation was driven ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...