CHICAGO -- Using trusted knowledge is the key to companies driving success with artificial intelligence, Ashu Roy, eGain chairman and CEO, told the audience during his opening keynote at the company's ...

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...

As someone who has built market data systems, I can attest to the quantifiable cost of data discrepancy. This same principle can be applied to any organization's knowledge assets. At a previous ...