Let's consider the relationships between thinking, communicating, identity and growth. There's an irony within companies that respect operating models that make work better but don't leverage ...

From the Big Four firms, to small family-owned firms, all the way to completely virtual firms, communication is the backbone of a productive work and service environment. While businesses today have ...

The ability to effectively communicate, and avoid miscommunications, is a key competency for leadership. We know from recent research and studies that productive communications can positively impact ...

“The single biggest problem in communication is the illusion it has taken place.” So wrote George Bernard Shaw, one of the history’s greatest communicators. It is estimated that during his long life ...

When you’re hiring someone for a job, you look at a resume, cover letter, references, professional achievements–anything that can help prove why this person is qualified and would be an asset to your ...

Category Design is a game of thinking. You are responsible for changing the way a reader, customer, consumer, or user “thinks.” And you are successful when you’ve moved their thinking from the old way ...