From December 31, 2022, to January 16, 2023, SMUD (Sacramento Municipal Utility District) experienced an unprecedented series of storms, prompting the utility to launch a “Storm Response Team.” In ...

A team of organizations that led a project to reduce central line-associated bloodstream infections learned five lessons about how to implement a large, national quality improvement project, according ...

We're going around the NFC North with our On SI colleagues in Green Bay, Detroit and Chicago to answer two key questions for each team in Week 2. First, what lessons were learned in Week 1? Second, ...

The tricky thing about operational excellence is that it’s not a one-and-done deal. Absent continuing, relentless efforts to get better, backsliding is guaranteed. Even with continuous, relentless ...

As we close the calendar on 2024, we come to my year-end ritual, the one where we look back at the past 50 columns, at the trials, tribulations, tips and takeaways, and pull one bit of advice from ...

LONDON–Portuguese uncrewed aircraft systems (UAS) developer Tekever has lifted the veil on the latest version of its platform after redeveloping the AR3 EVO based on lessons learned in Ukraine.

As is my tradition, when the year comes to an end, I look back at where we’ve been, you and I, at the adventures and misadventures, and pull from my line up of columns moments that stand out, one per ...

Michael Graves Design partnered with retailer Pottery Barn in 2024 to create a “quietly accessible” furniture collection. Designed for those living with mobility issues, the furniture has built-in ...