PHOENIX--(BUSINESS WIRE)--Aspect Software, a global provider of fully-integrated consumer engagement, workforce optimization and self-service solutions, today announced Aspect Via WFM, the cloud-based ...

WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced support of Microsoft Azure for its flagship Aspect Via™ Platform, a cloud solution for Contact Center Workforce Management. This ...

Strategic management is the process of evaluating the best policies for a business's managers to carry out in order to achieve the organization's goals and priorities, according to Management Study ...

There's a common saying in business that something well-planned is half done. Planning in business management is absolutely critical to the proper functioning of an organization. Business owners and ...

Integration brings Aspect’s enterprise-class Workforce Optimization to Amazon Connect cloud-based contact center Helps Amazon Connect users easily and accurately forecast and schedule agent staff ...