Retailers should consider offering label-free and package-free returns to improve the customer experience, decrease costs, and support sustainability. Label-free and package-free returns benefit both ...

Ecommerce brands who already use Pitney Bowes returns service and its platform partners will immediately have access to the drop-off network, with no additional integration required. This launch ...

If your customer needs to return an item, and you have chosen to pay for the return shipping, it will be necessary to send him the label. Many customers prefer to receive this label through email so ...

The Postal Rate Commission gave the U.S. Postal Service the go-ahead to make its Parcel Return Service permanent. The USPS Board of Governors will review the PRC decision and likely will approve it.