From the perspective of a customer, a good quality part is one that exactly meets their specifications. For the manufacturer or fabricator, good quality control means that good quality parts can be ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

As a finance and business professional for 30-plus years, I have seen my share of companies that deliver great quality and, unfortunately, many that don’t. No entrepreneur starts out with a desire to ...