Sydney based managed services provider Applaud is offering BMC's Remedy IT service management software as a cloud-based service, saying it offers considerable advantages over the traditional premises ...
BMC Software's acquisition of Remedy in 2002 cemented BMC's Business Service Management (BSM) strategy, which aims to help companies manage their IT needs from a business perspective. Remedy's Vice ...
Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...
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