When a client or colleague insists they’ve found the perfect technology fix, seasoned tech leaders and dev teams know that the real challenge is often hidden a layer or two deeper—what they’re really ...

In entrepreneurship, not all problems are created equal. I’ve found that there are three layers of problems, and each one requires its own type of solution — here’s what they are and how to approach ...

Consider someone who’s perfectly content with their office chair. It’s not ergonomic, it doesn’t have lumbar support, but it works. Then, during a meeting or a visit to a friend’s office, they sit in ...