With an eye toward reducing customer lines at movie theater box offices, NCR Corp. has developed a software application for scanning movie ticket information from a mobile phone, the terminal and ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Ticketmaster is testing identity-verification software to fight automated ticket-buying bots favored by scalpers. Initial tests have gone well, David Marcus, Ticketmaster’s head of music for North ...