Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...

COLUMBUS, Ohio--(BUSINESS WIRE)--Astute is announcing the release of Email Virtual Assistant, or EVA, a new automated customer service tool that processes inbound emails and writes highly accurate ...

Beset by customer complaints and struggling to get approval from the United States Federal Communications Commission for a US$79 billion merger with Charter Communications and Bright House Networks, ...

We list the best virtual assistant services, to make it simple and easy to manage your business with extra expertise to help with the details. There are never enough hours in the day when running your ...

Swedish retail bank Swedbank has employed an automated virtual assistant to improve services for online customers. Developed by US-based Nuance Communications, the assistant, Nuance Nina, answers ...

Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Connectivity & Tech industry. You can learn more about becoming a client here. Below is some pertinent ...