Google Wallet and Apple Wallet are making it possible to store hotel room keys on phones. To date, only 14% of guests surveyed at branded hotels use digital keys. Experts believe phone apps are more ...

If you’ve ever tried to use your smartphone as a hotel room key, it hasn’t been the best experience. First, you need to unlock your phone, open an app, then activate the room key to use it. Now, with ...

Let the record state that I am not a fan of the plastic hotel room key card. I lose them. I confuse them with credit cards and I fumble trying to figure out which way the card goes into the lock. They ...