We've all heard the phrase "it just works" as it relates to consumer technology. Products have come so far today that it's reasonable to expect phones, tablets, and computers to work straight out of ...

If your iPad's Wi-Fi connection is flaking out, take it on a field trip to a different Wi-Fi network like a coffee shop or library or a friend’s house and see if it keeps a steady connection or if it ...

We meet a solutions architect who tells us that his defining characteristic is curiosity, and that for him success is in solving problems with technology, for people. In a recent episode of the First ...

Spirit Airlines passengers experienced systemwide delays on Thursday amid technology problems that disrupted its customer app, website and airport kiosk operations. The problems apparently spilled ...

Service level reporting will assist in maintaining acceptable service delivery, and the reports can also save communications dollars. Until recently, managing IP telephony (IPT) has been mostly ...

In recent years, the artificial intelligence (AI) landscape has shifted from quiet curiosity to relentless noise. Conference taglines, vendor solicitations, and slide decks all seem to begin with the ...