The Insane Story of How Zappos Went From Laughed At to a $1.2B Empire
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The Insane Story of How Zappos Went From Laughed At to a $1.2B Empire
They laughed at him. In the early 2000s, Tony Hsieh bet everything on a risky idea: people would buy shoes online—without ever trying them on. Investors thought he was nuts. But Tony had one thing in mind: customer obsession. Free shipping. 365-day returns. Legendary customer service. It worked. Fast forward to 2009, Amazon swooped in and ...
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Comment: ZAPPOS and I will send you our BTS haul! Who else is feeling the back-to-school rush? 🙋‍♀️ This year, I’m making it easier on myself by doing all our shoe and clothing shopping at @zappos! They’ve got sizes and styles for every member of the family, which means no more dragging everyone to multiple stores. Seriously, they have everything we need to get everyone ready, from the kids’ new sneakers to my own refreshed everyday kicks. Trust me, your future self will thank you. Check out my
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